Privacy Policy – Draaimolen

We at Draaimolen believe that the privacy of our (potential) visitors is very important. By means of this privacy statement we make clear which data we collect and for what reason. We recommend you to read this statement carefully.



No information is collected or used for purposes other than those described in this privacy policy unless prior consent is obtained. Data collected at is only used within the Draaimolen organization and if mandatory shared anonymously with funding providers*.

* We process personal data (postcode and house number) together with Rotterdam Festivals in order to generate statistical data (e.g. segmentation based on the Cultural Target Group Model) and to collect information about our audience. The results of the various surveys cannot be traced back to natural persons. We use the anonymous data for reporting to our funders and to inform our programming and marketing policies. You can read more detailed information about this processing in the privacy statement of Rotterdam Festivals.


Website & cookies

We use the information we can obtain through our website to understand our (potential) visitors so that we can tailor our services accordingly. This website uses “cookies” (text files placed on your computer) to help us analyze how the website is used. We may legally place cookies on your device only if strictly necessary for the use of the website. We require your consent for other types of cookies.


Google Analytics

To gain insight into data on click and visitor behavior on our website, we use Google Analytics. For this purpose, Google Analytics places a cookie that records your use of the website. The collected data is analyzed by Google Analytics and provided to us. This gives us insight into how our website is used in order to optimize the quality for visitors. Google may provide this data to third parties if Google is legally required to do so, and/or insofar as third parties process the data on behalf of Google. We have no influence on this process

Tickets and personalisation

For the purchase of e-tickets, you will be asked for “additional information”. No distinction is made between the buyer and the companion (other person for whom tickets are purchased). Some data is requested for the buyer, such as first name, last name, (e-mail) address, etc. The same data is recorded for companions’ ticket(s) as that of the purchaser.


The name and address data collected are used for research, countering black trading and for promotional purposes (e.g. providing information for upcoming editions). 



Personal data (such as e-mail addresses) may be used to keep you informed about promotional campaigns, etc. You can always unsubscribe from such mailings by clicking “unsubscribe” at the bottom of the email.


Retention period of personal data

Your personal data will be kept as long as necessary to process your order and for 3 years after the transaction, unless a different retention period is required by law.


Withdrawing permission

You have the option to terminate the use of your data for marketing purposes etc. at any time. You can do this by unsubscribing at the bottom of each e-mail. If you want to delete cookies, this is possible in your browser settings.


Change of this privacy policy

Draaimolen may revise this privacy policy at any time. When this occurs, the revision date at the bottom of this page will be updated. You are encouraged to check this page periodically for changes to keep you informed of how the information we collect is being protected. You hereby agree that it is your responsibility to check this privacy policy periodically so that you are aware of any changes.


Acceptance of these conditions

By using our website (, you agree to this policy. If you do not agree to this policy you should not use this website. Your use of after the posting of changes to this policy will be considered your acceptance.


Protection of your data

We consider the security of the personal data of our visitors and potential visitors very important. We try to keep the security of our systems optimal. Nevertheless, a weak spot may occur. If you notice or question such a weak spot, please contact us at We will then take measures as soon as possible.


Consultation and correction

You have the right to access, modify and delete your personal data stored by us at any time. To do so, please send an e-mail to



For any questions about this privacy and cookie policy, the content of this website or you activities on this website, please contact us:



Updated April 7 2024